Effective October 29th, 2010 at 11:00 a.m. EST (tomorrow), the IP Address for your server will be changing to 220.127.116.11. Anyone using the old IP address to connect to your server will be unsuccessful.
As mentioned, the new server IP that you should begin to distribute IMMEDIATELY will be:
If you know anyone that connects to your server using the IP Address we ask that you please have them use the generic hostname v11.hostventrilo.com to connect to your server. Connecting with the hostname allows for us to make a change like this without any inconvenience to you or your users.
Absolutely none of your saved information will be lost. Your users, channels and all other settings will be backed up and fully restored on the new server.
The reason for this urgent server move is to get our Ventrilo clients on to our new Chicago servers that we are now colocating (no more renting). All clients should notice a significant Network improvement as we'll now be using a mix of Premium bandwidth such as Internap, nLayer & Level 3.
If I could quickly repeat myself... No information will be lost. All you need to do is give your users the new IP of 18.104.22.168 and they will be ready to connect when we make the change on Oct. 29th, 2010! Anyone connecting with a hostname address will NOT have to change anything. We'll be updating all hostname IP's from our end meaning you don't need to do anything!
WHAT LOCATION AM I BEING MOVED TO?
Your Ventrilo Server is going to remain in Chicago but we're now hosting out of a different building, on better hardware and with premium bandwidth providers.
WHAT VENTRILO SERVER INFORMATION IS GOING TO CHANGE?
The only server setting that is going to change is your IP address.
Your port number, all of your users, channels, permissions, etc will remain the exact same. Again, the only item that is changing is your IP address.
WILL I EXPERIENCE ANY DOWNTIME?
It's possible that your server will be unavailable for up to 45 minutes while we make the move on Friday morning (tomorrow). Once the move is completed, the new servers will be opened to the public and your Ventrilo service will resume as normal.
WHEN SHOULD I GIVE MY USERS THE NEW IP ADDRESS?
As mentioned, anyone using the v11.hostventrilo.com hostname will NOT NEED to change anything! Anyone using the IP address to connect should be given the new IP address immediately. This will allow them to prepare for the change.
WHEN WILL MY NEW SERVER GO LIVE?
The new server will go live on Friday October 29th, 2010 - 11:00 a.m. EST or shortly after. We will stop your old server at this time and enable your new server.
If you have any questions or concerns, please let us know. We sincerely appreciate your understanding during this server move.